Our Commitment to Safety
The sustainability of people and the environment is our most important responsibility. Safety first is a commitment that Custom has made to our drivers, our communities, our customers, and the public.
We are the industry benchmark, hiring the best professional drivers, providing comprehensive training on our EHS&S requirements, and setting industry standards. We equip our fleet with cutting-edge technology, such as collision avoidance, stability control, and wheel health sensors.
This combination of benchmark-setting people, processes, tools, and services is our roadmap, helping us to live up to our sustainability commitment and allowing us to deliver reliable service that exceeds expectations.
Our Policies, Our Priorities
Safety
Safety is our first and last focus. It’s literally the final word in our our Mission Statement. We believe that Safety is our highest responsibility as Professional Drivers.
Commitment
Custom has a foundational commitment to continually invest in the latest and most advanced equipment and technologies available.
Benchmark
We maintain a fleet of clean and precise equipment for the protection of our people, our families, our communities, the environment, and – always, our Customers.
Our Pledge to
Industry Safety Programs
Custom is honored to be a partner in the American Chemistry Council’s Responsible Care® program. We are committed to operating our business in accordance with the guiding principles of Responsible Care®.
Our utmost priority is the safety & security of our employees, our customer’s employees, the motoring public with whom we share the roads and the communities in which we operate and through which we travel. Our operations at every level will be conducted in a way that protects people and the environment.
We will comply with regulatory requirements as well as with the obligations of the Responsible Care® program. Our Environment, Health, Safety, and Security (EHS&S) policies are integrated into a Responsible Care® Management System that includes a commitment to continual improvement. To help accomplish this, we have set EHS&S goals to drive performance improvements. We will review these regularly and take action as needed to keep us moving forward toward our goals.
We will strive to communicate openly with our employees and other stakeholders regarding our programs & objectives, continually seeking their input to improve our EHS&S performance. We will not succeed in achieving a culture of Responsible Care® without the contributions & full participation of our employees.
As CEO of Custom, I am dedicated to the implementation of Responsible Care® . I expect that every employee, including leadership, will demonstrate adherence to this policy.
David L. Stevenson, President & CEO
Proudly Affiliated With:
Custom is honored to be a Partner in the American Chemistry Council’s Responsible Care® program. We're committed to operating in accordance with the principles of Responsible Care®.
National Tank Truck Carriers is committed to improving the tank truck industry’s safety through advocacy and education since 1945.
To demonstrate our commitment to a clean environment, Custom has signed the Pledge to Prevent Plastic Resin Loss and manages an internal No Pellet Left Behind strategy.
Technology Custom
Uses for Safety Mitigation
“The main reason we use the simulator is Safety. For new hires, we use it as another tool and look at the person’s driving habits and if they have risky behaviors before allowing them to continue onto the official road test.” – Casey Driggers, Executive Vice President of Safety
Microlearning videos provide short bursts of information that make completing and retaining the materials easier. Our training videos average 5-8 minutes, and we can track the fleet’s training successes. Being able to pick from thousands of driving topics and assign specific video-driven training to a Driver, a groups, or the entire fleet is convenient and easy. “The ability to take the training 24/7/365 from anywhere in the country has been a game-changer!” says Jordan Shipp, Executive Vice President of Operations
- Space to maneuver their vehicle away from conflict
- Visibility to detect danger and the potential for conflict with another vehicle or fixed object early
- Time to react to volatile and complex driving environments
Custom's Mission Statement
We are committed to delivering unsurpassed transportation solutions for our customers. We will be the benchmark that customers and competitors use to establish new class standards in service, support, and safety.
