Custom Cares™
Service That Fuels the Future
Service has always been at the heart of Custom. In 1985, David Lee Stevenson started the company with a unique understanding of what service means.
David Lee recognized early on that service could mean more than providing exceptional effort for the customer. He knew that real success was built in partnerships, and he wanted to balance what he received from partners with what he could give back. The business can have an impact for good on the communities in which we live and work. Since those early days, he prioritized giving back to his partners, supporting local communities, and caring for the environment.
Custom Cares™ is a result of that effort and a testament that service has always been heart of the organization.
Today, Custom is 10 terminals strong employing 300 professionals with a lot of runway ahead of us! With strategically planned growth, we’ve had the opportunity to contribute and give back to various areas & efforts. Our community support and commitment to a cleaner environment have served our partners by providing opportunities, enhancing education, promoting healthy living, and advocating through industry sustainability and accountability programs.
The Why Behind
All We Do
It’s a new day in logistics and Custom is committed to being an innovative leader with a sustainable, state-of-the-art fleet, equipment and practices. We’re honored to serve the communities in which we live and work and will continue to instill the value of service throughout our company culture.
Our People
Our Families
Our Communities
The Environment
Our Customers
Custom Cares™ is the result of consistent work towards our mission statement, guided by our three core values.
Excellence
We value excellence and prioritze it in all we do. Commited to being the benchmark in service, support and safety – out team is always striving for the “Aviation Standard of Excellence™”.
Safety & Quality
We value safety & quality – not only in the form of a department or program. These values are core to our culture as we view our role as “Protectors” of families, communities, consumers, the highways, our nation and the world.
Mutual Respect
We value mutual respect as we work together towards our shared vision. Custom leadership encourages teamwork with integrity, always keeping the big picture in mind.
Proudly Affiliated With:
Custom is honored to be a Partner in the American Chemistry Council’s Responsible Care® program. We're committed to operating in accordance with the principles of Responsible Care®.
National Tank Truck Carriers is committed to improving the tank truck industry’s safety through advocacy and education since 1945.
To demonstrate our commitment to a clean environment, Custom has signed the Pledge to Prevent Plastic Resin Loss and manages an internal No Pellet Left Behind strategy.
Custom's Mission Statement
We are committed to delivering unsurpassed transportation solutions for our customers. We will be the benchmark that customers and competitors use to establish new class standards in service, support, and safety.